TERMS OF SERVICE

Users, i.e. customers, are obliged to familiarize themselves with the Terms of Service of the website before using the website www.elsewheressentials.com, the webpage of Elsewhere Essentials. If there are any additional questions or unclarities about the Terms of Service, they may contact the management at hello@elsewheressentials.com

By accessing the website or by using any part of its content, the customer accepts the Terms of Service for the website www.elsewheressentials.com, as well as all other rules and Terms of Service for the website and services that are provided by it. Customers agree that they will not use the website in a manner that would harm the authors or third parties, and they accept the risks which accompany using the website and its services. If the customer does not agree with these terms, they are obliged to cease using the website and the services offered by it. The content of the website is protected under copyright laws and regulations. Altering, borrowing, selling or distributing content is possible only with a previously granted written permission by Elsewhere Essentials. Elsewhere Essentials presents its customers with the best possible user experience. This entails support for users and instant removal of potential errors, threats and issues in the work of the system. The webpage of Elsewhere Essentials runs on Cargo’s Publishing Platform (https://cargo.site/), a professional site building platform for designers and artists. Elsewhere Essentials does not take any responsibility for the potential issues in the operations of the website and its services, as the authors cannot guarantee that usage of the website will not be interrupted in any manner or that it will be absolutely error-free. The customer accepts that access to the website may sometimes be unavailable, limited or interrupted.

Customers use the website at their own risk. Elsewhere Essentials is not in any way responsible for the possible damage the customer could suffer by using the website www.elsewheressentials.com. The authors and other physical or legal entities, which are involved in creating, producing or distributing the website are not responsible for any damage which occurs as a consequence of using or the inability to use the aforementioned website.

Elsewhere Essentials retains the right to, at any given moment, amend or add to the Terms of Service. All changes apply from the day they are published on the website www.elsewheressentials.com. Elsewhere Essentials suggests periodical checking of the Terms of Service to ensure full awareness of all potential changes. Elsewhere Essentials retains the right to, at any given moment, and without previously announcing it, modify, add to or remove any part of its business operations, including the website, i.e. any part, service or sub-page offered through the website. This right includes, but is not limited to, changing the time period of content availability, availability of new information, methods of transfer, as well as rights of access or use of the website. The customer has the duty and responsibility to use the website in line with relevant regulations and general ethical and moral principles. Elsewhere Essentials has the right to, at any given moment, control the content of the website to ensure that the Terms of Service and positive regulations are being implemented and respected.

Our prices are subject to change without notice. We want to reassure that all of the orders are delivered in a timely manner.

In case of any disputes, Elsewhere Essentials and the customer make reasonable efforts to reach an amicable settlement. Failing this, any dispute relating hereto shall be determined within the exclusive jurisdiction of the Hungarian courts.

PAYMENTSWhile paying in our online store, you are using Stripe (See: https://stripe.com/en-hu/privacy and https://stripe.com/docs/security), an advanced system for secure online card payment. Stripe ensures complete secrecy of your card details from the moment you fill them in the Stripe payment form.

Your information is coded and forwarded to the bank that issued your card. Our store never has access to your full card information. The information is inaccessible to the employees of Stripe as well. The isolated core singlehandedly transfers and handles sensitive information, all the while keeping them secure. The form to fill in your card information is secured with an SSL transport code of the highest confidentiality level. Stripe fulfils all the requirements relating to the security of online payment as prescribed by leading card brands, i.e. in line with the PCI Service Provider Level 1 norm – the highest security standard from the payment card industry. By paying with cards that are sorted into the 3D Secure program, your bank must, along with card validity, confirm your identity using a token or a password. Stripe treats all the collected information a bank secret and handles them accordingly.

The information is used exclusively for the purpose it is meant for. Your sensitive details are completely secure, and their privacy is guaranteed by the utmost modern security mechanisms. Only the information needed to complete the job in line with the required requested procedures for online payment is collected. Security controls and operative procedures applied to our infrastructure ensure the reliability of the payment system. Along with that, by keeping up strict access control, frequent security monitoring and in-depth check-ups to avoid the vulnerability of the network, as well as with a planned implementation of information security regulations, the degree of security of the system to protect your card details is permanently kept up and improved.

DELIVERY AND REFUNDSElsewhere Essentials delivers worldwide. Customers will receive a digital product (including, but not limited to photography, video, graphics, illustrations, computer-generated imagery). In case of commissioned products customers will also receive a digital certificate of authenticity as a proof ensuring that the digital product is of genuine and authentic nature. In the whole process of the order and also after the delivery, the digital artwork may only be used by the customer for non-commercial, private purposes, unless previously agreed otherwise with Elsewhere Essentials.

Estimated delivery time is indicated on the webpage when ordering the product.

Waiting time depends on the production rendering queue, first come first served. In case the ordered product is in stock (not commissioned) and if you do not receive your digital product within 7 work-days starting from the estimated delivery time, you have the right to cancel the purchase. If this occurs, please contact us with the order number attached on: hello@elsewheressentials.com

The customers explicitly waive their rights to exchange or return the digital product. Customers accept that the production of the digital product may be formulated upon the creative freedom of the artist of the digital product and may involve a surprise factor. Any consequences arising from these attributes cannot be considered as faulty.

Complaints about faulty goods can be e-mailed to us at hello@elsewheressentials.com. Please attach the order number and delivered digital product. Complaints may be communicated to us within 2 months after discovering the defect. After 2 years following the purchase of the digital product, no complaint may be raised. In case the digital product is proven to be faulty, repair, replacement or refund may be guaranteed. In case the faulty digital product has already been published, the customer has to remove it from all the platforms where it has been published by the customer and the customer has to take all measures necessary to have it removed from the platforms of third parties as well before repair, replacement or refund may be guaranteed. In case you receive a refund, your legal rights connected to the digital product are lost, the certificate of authenticity is void and you are obliged to delete all remaining data.

PRIVACY POLICYThe webpage of Elsewhere Essentials runs on Cargo’s Publishing Platform (https://cargo.site/) and therefore the rules and regulation also apply: see https://cargo.site/Privacy; https://support.cargo.site/GDPR-and-Cargo; https://cargo.site/Data-Processing-Agreement. Customer’s personal information obtained through the website is protected and held secure permanently in line with the General Data Protection Regulation (GDPR). Personal information on the customers will be used exclusively for the purpose of forming and fulfilling contracts and services that these general terms pertain to. Personal details may also be used to inform the customer about any offers, updates and other similar information of relevance. All details about the users and customers are severely secured and available only to designated artists (in case of commissioned products) to fulfil their jobs successfully. The customer has the right to request amendments, additions or the deletion of personal details at any moment. The customer also has the right to object to the processing of their personal details for the purpose of informing the customer.

The customer guarantees that the information they provide is correct and up-to-date, and by accepting the Terms of Service confirms that they consent to their information being used for the aforementioned purposes. All communication pertaining to the process of ordering and concluding selling contracts between the seller and the customer is done through e-mails and/or through phone numbers that the customer cites while commissioning or purchasing.

Elsewhere Essentials uses Google Analytics (www.google.com/analytics/) on its website. The use of data is regulated and provided by Google under these policies, located at www.google.com/policies/privacy/partners/.

Any questions or remarks concerning our Privacy Policy may be addressed to hello@elsewheressentials.com

COOKIE POLICYThe seller may rectify information contained in this Privacy and Cookies Policy at their own convenience. Should the seller conduct in such a manner, the customer may be notified on it by various means through the Platform (e.g., through a banner, a pop-up window or a push notification), or even via e-mail when the change in question is relevant for customer privacy. The customer is then able to review the changes, assess them and, as the case may be, object or unsubscribe from any potentially unwanted service or functionality. Nevertheless, we suggest they revisit this Privacy and Cookies Policy from time to time in case of the occurrence of minor changes or interactive upgrades.

The cookie policy shall remain a permanent information reference point for our customers.

INFORMATION ON COOKIES We use cookies and similar devices to facilitate your browsing in the Platform, understand how you interact with us and, in certain cases, to be able to show you advertisements in accordance with your browsing habits. Please read our Cookies Information to obtain better understanding of the cookies and similar devices that we use, their purpose and other information of interest.

What is a Cookie?

A Cookie is a small text file that a website stores on your PC, telephone or any other device, with information about your navigation on that website. Cookies are necessary to facilitate browsing and to make it more user-friendly, and they do not damage your computer. While this Policy uses the general term ‘Cookies’, since they are the main method of storing information used by this website, the browser's ‘Local Storage’ space is also used for the same purposes as the Cookies. All the information included in this section is also applicable to our ‘Local Storage’.

What are Cookies used for on this website?

Cookies are an essential part of how our website works. The main purpose of our Cookies is to improve your browsing experience. For example, they are used to remember your preferences (language, country, etc.) while browsing and during your future visits. The information collected by the Cookies also enables us to improve the site by estimating numbers and patterns of use, the suitability of the website to the individual interests of the users, quicker searches, etc. On occasion, if we have obtained your informed consent in advance, we may use Cookies, tags or other similar devices to obtain information that enables us to show you, either from our own website or from third-party websites or any other sources, advertisement based on the analysis of your browsing habits.

What are Cookies NOT used for on this website?

We do not store sensitive personal information, such as your address, your password, your credit or debit card data, etc.

Who uses the information stored in Cookies?
The information stored in Cookies from our website is accessible exclusively to us, except for those identified below as ‘third-party cookies’, which are used and managed by external entities to provide services requested by us with the goal of improving our services and the user experience while browsing our website. The main services for which these ‘third-party cookies’ are used are obtaining access statistics and guaranteeing the payment transactions that are being carried out.

How can I avoid using Cookies on this website?

If you prefer to avoid the use of Cookies on this page, taking into account the above-mentioned limitations of such a choice, you must first disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.

How do I disable and prevent the use of Cookies?

You may restrict, block or delete the Cookies from this website at any time by changing the configuration of your browser following the steps indicated below. While the settings are different in each browser, Cookies are normally configured in the ‘Preferences’ or ‘Tools’ menu.

IAN CHU